Frequently asked questions

Scroll down to view our quick categories that will answer your questions about Felcana products

Felcana go

Our sleek lightweight pet wearable is suitable for cats and dogs of all sizes. It’s easy on your pet ands easy for you to use.

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Shipping and tracking
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Returns
How does Felcana go work?
Felcana Go utilises a 3D accelerometer sensor which measures your pet’s every movement. That information is processed by Felcana’s powerful analytics system, developed by our veterinary team, before being sent back to the Felcana App as insights for you to see.
Can Felcana go be worn by cats?
Felcana Go utilises a 3D accelerometer sensor which measures your pet’s every movement. That information is processed by Felcana’s powerful analytics system, developed by our veterinary team, before being sent back to the Felcana App as insights for you to see.
How does Felcana go work?
Felcana Go utilises a 3D accelerometer sensor which measures your pet’s every movement. That information is processed by Felcana’s powerful analytics system, developed by our veterinary team, before being sent back to the Felcana App as insights for you to see.

Symptom Checker

The Felcana Symptom Checker is quick easy and convenient to use. Feel reassured that when health issues arise they can be detected earlier simply by using the Symptom Checker.

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Data handling